Privacy Policy
TL; DR: For confluencesearch.intrafind.com visitors, we do not use cookies and we do not collect any personal data. If you decide to test or purchase the IntraFind Confluence Search via the Atlassian Marketplace we collect personal data Atlassian provides via their Atlassian Marketplace Reporting API and only share it with services that are absolutely necessary for the app to function. We do not collect any personal data when you download or use the IntraFind Confluence Search browser plug-in for Chrome or Firefox.
At IntraFind, we are committed to complying with GDPR, CCPA, PECR and other privacy regulations on our website. The privacy of your data — and it is your data, not ours! — is a big deal to us. In this policy, we lay out what data we collect and why, how your data is handled and your rights to your data. We promise we never sell your data: never have, never will.
As a visitor to the confluencesearch.intrafind.com website
The privacy of our website visitors is important to us so we do not track any individual people. As a visitor to the confluencesearch.intrafind.com website: No personal information is collected; No information such as cookies is stored in the browser; No information is shared with, sent to or sold to third-parties; No information is shared with advertising companies; No information is mined and harvested for personal and behavioral trends; No information is monetized
We run analytics script to collect some anonymous usage data for statistical purposes. The goal is to track overall trends in our website traffic, it is not to track individual visitors. All the data is in aggregate only. No personal data is collected. Data collected includes referral sources, top pages, visit duration, information from the devices (device type, operating system, country and browser) used during the visit and more.
Contact form
We offer a contact form on our website which you can use to request information about our products or services or to make general contact. We have marked the data that is absolutely necessary for you to answer a request as mandatory fields. Information on other data fields is voluntary.
We need this information to process your request, to address you correctly and to send you a reply. In the case of specific inquiries, data processing is carried out to fulfill a contract or to initiate a contract. In the case of general inquiries, processing takes place on the basis of a balancing of interests.
Inquiries received via the contact form on our website are processed electronically by us in order to respond to your inquiry. In this context, other persons or departments and possibly third parties may also become aware of the form contents that you have sent.
The transmission of form data via the Internet is carried out using encrypted connections. We may use technologies to prevent misuse of the contact form by, for example, so-called "bots" or cases of attempted fraud.
Cookies
Cookies are used on our Internet pages. Cookies are small pieces of text information that are stored in your terminal device via your browser. The cookies are necessary to enable certain functions of our Internet pages.
Further information on cookies and settings for cookies can be found below this privacy policy in the section "Cookie declaration".
Web analysis
On this website, the web analysis tool "Google Analytics" is used, provided that you have consented to the use of cookies to this extent. Google Analytics is a so-called web analysis service offered by Google Ireland Limited.
The purpose of its use is the "needs-based design" of this website. The web analysis also enables us to detect and correct errors on the website, e.g. due to faulty links. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. So-called "client IDs" are used, which are used to create pseudonymous usage profiles that record the use of the website by desktop computers and mobile devices by a user together.
The information generated by the cookie about your use of this website may also be transmitted to and stored by Google on servers in the United States. However, since we have activated so-called IP anonymization on this website and concluded a corresponding order processing agreement with Google Ireland Limited, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
An adequate level of data protection for any transfer of personal data by Google Ireland Limited to Google servers in the USA is based on the so-called EU standard contractual clauses in conjunction with an order processing agreement, so that an adequate level of data protection can be guaranteed.
You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
Alternatively, you can - especially with mobile devices - prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will then be set, which prevents the future collection of your data when visiting this website: Deactivate Google Analytics
For more information on the terms of use of Google Analytics and privacy notices, please visit: https://policies.google.com/privacy
As a customer and subscriber of IntraFind Confluence Search
Our guiding principle is to collect only what we need and that we will solely process this information to provide you with the service you signed up for. We use a select number of trusted external service providers for certain service offerings. These service providers are carefully selected and meet high data protection, data privacy and security standards. We only share information with them that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process personal data only according to our instructions.
Here’s what that means in practice:
What we collect and what we use it for:
An Atlassian Confluence Account is required to test, install and purchase the IntraFind Confluence Search. We receive your personal information through the Atlassian Marketplace and will not ask you to provide us with any other personal information. We will only send you marketing information about IntraFind Confluence Server to help you install and use it. See the Atlassian Privacy Policy for full details.
All of the data that we collect is kept fully secured and hosted on Microsoft Azure and Google Cloud Platform on Servers located in Germany. This ensures that all of the site data is being covered by the European Union’s strict laws on data privacy. Your data never leaves the EU. See Microsoft Azure Privacy Policy and Google Cloud Platform Privacy Policy for full details.
The payment process is handled by the Atlassian Marketplace. If you choose to subscribe to a IntraFind Confluence Search paid plan, the billing information and the payment process is handled by Atlassian. See the Atlassian Privacy Policy for full details.
All emails are sent using a third-party email provider. Marketing emails are sent using MailChimp. See the MailChimp Privacy Policy for full details.
We do not collect any Personal Information when installing or using the Chrome or Firefox browser extension for IntraFind Confluence Cloud Search. See the Chrome Privacy Policy and Mozilla Privacy Policy for full details.
When you write to us with a question or to ask for help. We keep that correspondence, which includes the email address, so that we have a history of past correspondences to reference if you reach out in the future. We use this data solely in connection with answering the queries we receive.
Retention of data
We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this policy. We will also retain and use this information as necessary for the purposes set out in this policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect IntraFinds’s legal rights.
Changes and questions
We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will also announce them on our company blog or social media profiles.
Contact us at info@intrafind.com if you have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information.
Last updated: March 14h, 2023
